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The Bulrushes > Columns > Business Can Help Solve NHI Issues, Writes Busi Mavuso
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Business Can Help Solve NHI Issues, Writes Busi Mavuso

Busi Mavuso
Busi Mavuso Published June 5, 2023
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PARTNERSHIP: BLSA CEO Busi Mavuso is calling on the government to approach the healthcare question with openness to a partnership with businesses like it is doing to solve the electricity problem
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Business has every interest in seeing universal health coverage in South Africa, but it must be sustainable, and provided in a way that best uses the scarce resources of the state. 

National Health Insurance , as it is conceived in the bill now approved by the health committee in Parliament, is not that. 

Indeed, in my view, the NHI envisaged in the bill would leave all South Africans worse off, in a system in which state provision becomes impossible and private health provision is effectively closed down.

The system would impose a single-payer model in which the government is the only buyer of healthcare services for its citizens. 

It would relegate the private health insurance market to only complementary healthcare that is not covered by the state scheme. 

This direction of travel reflects nothing of the learnings from other critical interventions that government and business have achieved by working together. 

The electricity crisis is an obvious example, where the introduction of large-scale private electricity generation has led to a dramatic increase in the number of projects now being built to add capacity to the grid. 

With the right incentives, the private sector can complement government efforts, speed up the investment needed and reduce costs to the state and to users. 

This principle has also been well demonstrated in the healthcare environment. 

The Covid crisis saw a rapid partnership formed between business and government to globally source the equipment and medicines needed to fight the pandemic, to roll out vaccines as rapidly as possible, and to fund many other interventions.

It was a clear demonstration that national health outcomes are achieved faster and more efficiently when government and business work together, drawing on their respective strengths. 

There has also been good cooperation in providing infrastructure such as the Albert Luthuli Hospital in KwaZulu-Natal and that being developed for the Tygerberg Hospital in the Western Cape through public-private partnerships.

Against these examples of effective delivery through cooperation, we must consider the state of the public sector, which outgoing Health Ombud Professor Malegapuru Makgoba recently said was not ready for a national health insurance system and in which care quality has been deteriorating in most provinces. 

Principles of competition and patient choice are important in healthcare. 

It reduces wastage, spurs innovation, and drives insurers and healthcare providers to cater to patient demands. 

A single-buyer model interferes with accountability by removing the buying decision from the patient. 

Instead, an elaborate bureaucracy must somehow oversee care quality, to overcome the problem that patients will no longer be able to choose their providers.

The monitoring costs, if quality is going to be maintained, will swamp the purported gains from economies of scale. 

And the reality is that the healthcare system as it stands often fails to monitor care quality. 

Other countries have found far better ways to deliver universal coverage that benefit from the principles of competition. 

Obamacare in the United States is the most obvious case, in which all health insurers compete in a marketplace to offer cover to ordinary Americans. 

Insurers must provide minimum benefits and the state provides a subsidy to those earning below a threshold. 

Through the marketplace, insurers compete to offer the best prices to consumers. 

Those consumers can then also choose where to go for healthcare when needed. 

This approach focuses scarce public resources where it matters: supporting those who do not work or earn below a threshold, while ensuring market incentives reduce costs and improve service quality. 

The principles of blending private and public cover have also been applied in developing countries such as Thailand where 99.5% of citizens have coverage from a mix of public and private schemes, and Brazil where a robust public healthcare system works alongside private service providers. 

The NHI format proposed would be hugely expensive, drawing resources out of the rest of the government and the services it provides, while increasing the tax burden on all of us. 

But most importantly, we have no reason to believe the quality of care it provides would be an improvement on the status quo.

By forcing the private sector out of the provision of all but a limited set of complementary services, private provision would effectively cease. 

For globally mobile businesspeople and their families, this would be another serious disincentive to work in South Africa. 

To be clear, business would benefit from an environment in which everyone had good quality healthcare, but one in which no one had it would be catastrophic. 

I call on the government to approach the healthcare question with the same openness to partnership with business that it has shown in solving our electricity crisis and which it has shown in dealing with health system challenges in the past. 

Together we can build a mechanism that delivers the best possible universal healthcare to South Africans at the lowest cost while ensuring we do not destroy the parts of our health system that do work effectively. 

*This column was first published in the Business Leadership South Africa (BLSA) weekly newsletter. The author Busisiwe “Busi” Mavuso, is the CEO of BLSA. 

*The views Mavuso expresses in this column are not necessarily those of The Bulrushes

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Busi Mavuso October 15, 2023 June 5, 2023
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