Pretoria – The City of Tshwane has opened more sites to accommodate the high volume of customers rushing to upgrade their prepaid meter software before the deadline.
The current prepaid meter software, known as Standard Transfer Specification (STS1), expires on Sunday, (24 November 2024).
“Therefore, the meter software must be upgraded from STS 1 to STS 2 in order for the prepaid meter system to continue to function beyond 24 November 2024,” the City of Tshwane said.
“Residents can now visit the following areas for assistance with prepaid meter software upgrades, from today Friday, 22 November 2024 until Sunday, (24 November 2024).”
Region Customer Care Centres: Region 1
- Akasia Customer Care Centre, 16 Dale Avenue, Karenpark Rosslyn Electricity Depot, cnr Van Niekerk Street and
- Doreen Avenue Soshanguve Electricity Depot, 1212 Morula Street
Region 2
- Wonderboom Electricity Depot Sinoville Customer Care Centre, 240 Marija Street
Region 3
- Fortsig Electricity Depot, Entrance 20, Van der Hoff Road Extension, Boekenhoutkloof
- Atteridgeville Customer Care Centre, Komane Street Middestad Building, 252 Thabo Sehume Street
- Hatfield Customer Care Centre, 954 Park Street Prince’s Park Depot, 1 Nana Sita Street
Region 4
- Block H and J, Centurion Municipal Offices, cnr Rabie Street and Basden Avenue
- Olievenhoutbosch Clinic, Cnr Rethabile and Legong Street
Region 5
- Refilwe, 1 Rumo Drive Rayton, cnr Oakley and Montrose Street
Region 6
- Mini Munitoria, cnr J Letwaba and Makhubela Street
- Mamelodi West Waltloo Depot,1 Mundt Street
Region 7
- Bronkhorstspruit Municipal Offices, cnr General Louis Botha and Market Street
“These municipal offices, which will operate from 08H00 until 17H00 on the three days, will also assist customers with account inquiries, payment arrangements, and account settlements,” the City of Tshwane said.
