Pretoria – Postbank has announced that the South African Social Security Agency (SASSA) Gold Cards will continue to work beyond 31 May 2025.
Postbank said Grant beneficiaries with Gold Cards will continue to be paid their SASSA grants in those cards until further notice, which is great news for beneficiaries who have not yet migrated to Postbank Black Cards.
“SASSA Gold Cards will continue to work across all payment systems including ATMs and POS machines,” Postbank said Friday, (25 April 2025).
“Beneficiaries can continue to withdraw cash at all Postbank’s partner retail stores and can continue swiping for purchases.”
Postbank said this means that the Gold Cards will continue to work as they do now even after 31 May 2025.
“In keeping with our commitment that we made that Postbank will ensure that no beneficiary will be left with no access to their grants and that there will be no disruptions in payments of grants, Gold Cards will continue to work until every beneficiary is transitioned to the new black card,” Nikki Mbengashe, Postbank CEO said.
“We are therefore hopeful and confident that this announcement addresses any concern relating to the payments of any beneficiaries that may not have yet obtained their Black Cards.”
Social grant beneficiaries are strongly advised to ignore any call that they must change banks, as this is unnecessary. We plead with them to be wary of misleading information that their gold cards will not work and that they need to change banks because of this.
Beneficiaries are also asked to always only respond to Postbank published communication when it comes to their SASSA Gold Cards and the Black Cards, as we are the only authorized entity that is responsible for the issuing of these cards.
If beneficiaries come across any information regarding their cards that has not been communicated by Postbank, they should not believe what is being said.
This will prevent them from being misled as we observe increased amounts of incorrect information being communicated about the SASSA cards recently.
As the Gold Cards will continue to work and all beneficiaries can continue to use those cards and their Black Cards to access payments, Postbank notifies the beneficiaries that it has put a temporary suspension of the distribution of new Black Cards in its sites until further notice.
This, however, has no impact on anyone who currently has a
Postbank Black Card, as that card will continue to work as per normal.
The Postbank card distribution sites, however, will remain open and available to beneficiaries to access the following services:
- PIN resets
- Reissuing of Black Cards for any beneficiary who has experienced a lost/stolen card incident
- Beneficiaries seeking to register for the cardless payment alternative.
Postbank said it extends its “appreciation to all grant beneficiaries for their cooperation and understanding as we work towards enhancing their banking experience and service quality standards that they should always expect from us”.
