Johannesburg – The National Consumer Commission (NCC) has announced the recall of Ford Mustang, Everest, Ranger, EcoSport, Ranger Wildtrak, Nissan Qashqai, and Citroen C4, DS4, and DS5 vehicles.
In a statement on Wednesday, 20 August 2025, the NCC said the product recalls were as per the suppliers’ notification.
Ford Mustang, Everest, Ranger, And Transit Custom Vehicles
“Ford Motor Company of Southern Africa (PTY) Ltd (Ford) has issued a recall for certain 2021 to 2025 model year Mustang, Ford Everest, Ranger, and Transit Custom vehicles made available across South Africa,” said the NCC.
“The infotainment of the affected vehicles may freeze, followed by a black screen and a system reboot. If this occurs while reversing, the rear-view camera may be frozen, missing, or delayed.
“A frozen rear-view camera display image while in reverse may create a false image of the vehicle’s surroundings and increase the risk of an accident.”
Ford Mustang, Everest, Ranger, And Ecosport
Ford informed the NCC that the repeated short ignition cycles (time between key on and off) may, over time, result in an error in the SYNC system that could result in system instability or a failure to maintain certain settings between ignition cycles.
This error may result in an intermittent blank image while in reverse or the rear-view image remaining on display after reverse driving has ended.
The affected vehicles were manufactured from 2019 to 2023.
Ford Ranger Wildtrak
Ford Motors is recalling the 2025 Ford Ranger Wildtrak vehicles due to the transmission main valve body’s internal dimensions that do not meet the engineering print specifications.
The driver may experience no reverse motion when the vehicle is in reverse gear.
When the gear selector is in reverse or neutral, the vehicle may unexpectedly move forward.
When this occurs, the malfunction indicator light and wrench light will illuminate on the instrument cluster.
An unexpected moving vehicle increases an accident.
Nissan Qashqai
Nissan is recalling the Qashqai made available for sale from September 2021 to April 2024.
The manufacturer has identified that HR13- Non-Alis – EGI Harness Battery connection may have been incorrectly assembled during production.
In this condition, the harness retaining nut may be loose.
Under specific driving conditions, there may be a very significant increase in resistance.
In an extreme situation, where the vehicle continues to be driven in this condition, there is a risk of excessive heat build-up.
Citroen C4, DS4 And DSS
Stellantis South Africa (Pty) Ltd is recalling Citroen C4, DS4, and DS5 vehicles sold between 2009 and 2016 due to the driver airbag.
The driver’s airbag inflator may rupture during the deployment phase.
This could cause metal fragments to be released into the vehicle cabin, posing a serious risk of injury or even death to the driver and passengers.
Owners of the affected vehicles are urged to take their vehicles to the nearest authorised dealership.
