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The Bulrushes > Travel > O.R. Tambo Airport: R14.5 Billion Infrastructure Programme To Enhance Passenger Experience
Travel

O.R. Tambo Airport: R14.5 Billion Infrastructure Programme To Enhance Passenger Experience

Responding directly to passenger feedback, the international airport is accelerating a full refurbishment of terminal ablution facilities

Staff Writer
Staff Writer
Published: February 6, 2026
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Johannesburg  – O.R. Tambo International Airport (ORTIA) has announced that it was making strong progress on its R14.5 billion five-year Capital Expenditure (CAPEX) programme, which includes upgrades of ablution facilities.

In an update today, Friday, 6 February 2026, ORTIA explained in a statement that this strategic investment modernises key infrastructure, boosts operational reliability, and delivers a world-class experience for all travellers.

The current phase targets high-impact passenger areas, including refurbished escalators and travelators, new ergonomic seating, enhanced wayfinding signage, and durable tiling replacing carpets at all international boarding gates for a cleaner, contemporary look.

Responding directly to passenger feedback, ORTIA said it was accelerating a full refurbishment of terminal ablution facilities.

“At O.R. Tambo International Airport, we listen to our passengers. This programme directly addresses their expectations for facility standards, delivering infrastructure that meets global benchmarks,” said Jabu Khambule, ORTIA Regional General Manager.

Work resumed at full capacity after a brief pause for the G20 Leaders’ Summit and festive peak.

State-of-the-art ablution facilities are now operational on the Ground Floor (Domestic Arrivals) and Domestic Departures (near Central Security), featuring premium finishes that prioritise hygiene and comfort.

Phase 1 of the ablution’s refurbishment project commenced on 1 June 2025 and will be completed at the end of March 2026.

“When phase 1 is completed, 90 individual toilets will be modernised,” added Mr Khambule.

“Phase 2, which focuses on 780 individual toilets, will commence in July 2026. Our planning will ensure minimal inconvenience to our valued passengers.”

These enhancements ensure long-term efficiency, safety, and pride in Africa’s busiest airport.

ORTIA thanks travellers for their patience during construction.

“We are working towards an airport that moves people efficiently while delivering comfort and excellence,” Khambule concluded.

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