Johannesburg – Woolworths is recalling – with immediate effect – its Smoked Chicken Viennas, Cocktail Chicken Viennas, and Halaal Smoked Chicken Viennas with the sell-by date of 27 May 2023.
Woolworths, which prides itself on exceptionally high standards, on Friday said it was recalling the products because a fault was discovered in the production line.
“We, along with our suppliers, proactively manage and prevent contamination of food, and through routine quality control tests we discovered a fault in a production line, which resulted in cross-contamination of milk protein between Chicken Viennas and Chicken & Cheese Viennas,” explained Woolworths to its customers.
“While the cheese may not be obvious through taste or visible in the product, we are removing all the products from our shelves.
“Customers who have an allergy to cow’s milk may experience an adverse reaction to even trace amounts of milk protein. The Chicken Viennas do not have allergy warning labelling.”
Woolworths added: “Our Chicken Viennas with the sell-by date 27 May 2023 are produced in four variants, outlined below, and are sold in two countries; South Africa and Botswana.
“Customers who have purchased the product, should return the product to their local store for a full refund.
“We go to great lengths, with very strict protocols within a rigorous food safety management process, to ensure all food we produce, package and sell is the quality our customers expect.
“Food safety is critically important to us, and the well-being of our customers is our first priority.”
For more information, please contact our customer service centre on 0860 022 002 or visit woolworths.co.za